Electronic Commerce Services Hours Update; Educational Webinars Available
Blue Cross and Blue Shield of Texas (BCBSTX) supports the use of Electronic Data Interchange (EDI) transactions and related online tools for increased security and efficiency of daily operational, financial and administrative processes. We want to make it easier for you to conduct business with us and electronic solutions can help.
BCBSTX’s Electronic Commerce Services Center is available to assist if you have questions or if you experience issues with EDI transactions or online tools. Beginning March 5, 2018, the Electronic Commerce Services Center hours of operation will change to the following schedule:
- Monday through Thursday – 8 a.m. to 4:30 p.m. CT
- Friday – 8:30 a.m. to 3 p.m. CT
You may contact our Electronic Commerce Services Center for assistance by emailing firstname.lastname@example.org or calling 800-746-4614. If sending an email, make sure to include any pertinent information needed to research your issue.
To learn more about EDI transactions and other electronic options available to providers, refer to the Electronic Commerce page on the BCBSTX provider website. BCBSTX also hosts educational webinars to assist you with getting connected, and navigating online tools and resources. To register for currently available sessions, click on the links below to locate a convenient date and time.
Be sure to check back to the BCBSTX provider website for future sessions added to the Educational Webinar Sessions page.
Availity is a trademark of Availity, L.L.C., a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSTX. BCBSTX makes no endorsement, representations or warranties regarding any products or services offered by independent third-party vendors such as Availity. If you have any questions about the products or services offered by such vendors, you should contact the vendor(s) directly.