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Older Model Graco Quattro Tour™ and MetroLite™ Strollers and Travel Systems

As parents ourselves, safety is always our top priority at Graco. We have worked closely with the Consumer Product Safety Commission and have determined that older models of Graco Quattro Tour™ and MetroLite™ strollers may pose a potential risk of entrapment to small children, especially to infants younger than 12 months of age who are not properly harnessed in the stroller.

We have issued a voluntary recall for these products in the U.S. This recall affects the Quattro Tour™ strollers and travel systems manufactured prior to November 2006, and MetroLite™ strollers and travel systems manufactured prior to July 2007. No other Graco strollers are affected by this notice.

For consumers who have an affected stroller, there is no need to return the product; Graco will provide a free repair kit for these strollers upon request. In the meantime, consumers are advised to stop using their strollers until they receive the repair kit, however, consumers can continue to use the stroller as a travel system (with an infant car seat attached). When using a stroller, we always recommend securing a child in a safety harness and never leaving them unattended. The repair kit is not a replacement to using a stroller’s safety harness.

 

TO SEE IF YOUR STROLLER IS A PART OF THIS RECALL AND TO ORDER A REPAIR KIT, PLEASE ENTER YOUR MODEL NUMBER AND MANUFACTURE DATE BELOW (FOR CONSUMERS IN THE U.S. ONLY).

Model Number:
Manufacturing Date:   (MM/DD/YYYY)
 
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Contact Information

 
   Don't see what you're  looking for?

 
   Graco® Customer  Support is available  Monday through Friday,  8am to 5pm EST.  
     
   800-345-4109 (US)  
   800-667-8184 (Canada)

 
   Are you looking for the  International contact  information?  
     
 

The model numbers are printed on a label at the lower portion of the rear frame, just above the rear wheels or underneath the stroller. If you cannot locate your model number or manufacture date, please call our consumer services department at 1-800-345-4109.

 

For consumers outside of the US, click here for our international contact information.

To view this form in Spanish, click here.


For more information on this announcement, please visit our Recall and Safety page, www.blog.gracobaby.com or click here for FAQ.