Sept. 3, 2015

BCBSOK to Host a Payer-specific Overview of the Availity Web Portal

Before, during and after the claim submission process, electronic options are available to help make it easier for you to conduct business with Blue Cross and Blue Shield of Oklahoma (BCBSOK). For most electronic transactions, you will need to enlist the services of a vendor portal for the secure exchange of your patients’ protected health information. Using an online vendor portal can enable you to obtain fast, efficient, detailed claims data for BCBSOK members. Since there are many vendors to choose from, we encourage you to shop around.

Our Provider Education Consultant team is hosting BCBSOK Back to Basics: “AvailityTM 101” webinars to provide an overview of several electronic options, using the Availity Web Portal as one example of a vendor to consider. In addition to supporting standard electronic data interchange (EDI) transactions, the Availity Web Portal offers special resources for BCBSOK participating providers, such as the Claim Research Tool. General training is offered on the Availity website; however, it’s important to understand payer-specific details.

During each one-hour BCBSOK Back to Basics: “Availity 101” webinar, we’ll discuss the following:

• Registration for new users
• Gaining access and general navigation
• How to conduct eligibility and benefits requests
• Quick preview of the Claim Research Tool
• Other tools available to BCBSOK contracted providers
• How to obtain additional training 

Sign Up Today
To register now for this complimentary online training session hosted by BCBSOK, visit the Education and Reference Center/Training section of our website. You do not have to be a registered Availity user to attend.

If you have questions or would like to request personalized training for your office, email our Provider Education Consultants at pecs@bcbsok.com.

Note: If you are unable to pre-register for a webinar, please return to the Training/Availity page and click on the date and time for your preferred session. The “Join” button will become active at the scheduled start time of the meeting.

Availity is a trademark of Availity, L.L.C., a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSOK. BCBSOK makes no endorsement, representations or warranties regarding any products or services offered by independent third party vendors such as Availity. If you have any questions about the products or services offered by such vendors, you should contact the vendor(s) directly.

Checking eligibility and/or benefit information is not a guarantee of payment. Benefits will be determined once a claim is received and will be based upon, among other things, the member’s eligibility, any claims received during the interim period and the terms of the member’s certificate of coverage applicable on the date services were rendered.