Blue Review - Blue Cross and Blue Shield of Texas

Predetermination Request Form and New Texas Standard Prior Authorization Request Form

Blue Cross and Blue Shield of Texas (BCBSTX) has revised its current Predetermination Request Form that is to be completed and submitted whenever a provider wants to request a predetermination to establish medical necessity and available benefits. The Predetermination Request Form can be found on the BCBSTX provider website in the General Forms section.

Pursuant to Texas Insurance Code Chapter 1217, effective Sept. 1, 2015, health plans that require preauthorization must accept preauthorization requests submitted using the Texas Standard Prior Authorization Request Form for Health Care Services adopted by the Texas Department of Insurance.

Please note that BCBSTX currently does not require the use of a preauthorization form, therefore BCBSTX will not require the use of the Texas Standard Prior Authorization Request Form for Health Care Services, but will accept preauthorization requests using the form should a provider choose to use it. The Texas Standard Prior Authorization Request Form for Health Care Services is available on the BCBSTX website in the General Forms section.

The above referenced forms are two different and separate forms.  When submitting either of these forms to BCBSTX, please use the following applicable fax # or address:

  • Fax 888-579-7935.
    If unable to fax, mail to: BCBSTX, P.O. Box 660044, Dallas, TX  75266-0044.
  • For Federal Employee Program members, Fax 888-368-3406.
    If unable to fax, mail to: BCBSTX, P.O. Box 660044, Dallas, TX  75266-0044

If you have any questions, please contact your Network Management office:

Network Management Office

Telephone Number

Fax Number

Austin

512-349-4847

512-349-4853

Corpus Christi

361-878-1623

361-852-0624

Dallas

972-766-8900
800-749-0966

972-766-2231

El Paso

915-496-6600

915-496-6611
915-496-6614

Houston, Beaumont, East Texas

713-663-1149
800-637-0171

713-663-1227

Lubbock, Amarillo

806-783-4610

806-783-4666

Midland, Abilene, San Angelo

432-620-1406

432-620-1428

San Antonio

361-878-1623

361-852-0624


 



BCBSTX makes no endorsements, representations, or warranties about any products or services offered by
independent third-party vendors mentioned in this newsletter. The vendors are solely responsible for the products or
services offered by them. If you have any questions about the products or services mentioned in this newsletter,
contact the vendor directly.


A Division of Health Care Service Corporation, a Mutual Legal Reserve Company,
an Independent Licensee of the Blue Cross and Blue Shield Association.

Blue Review • August 2015 • www.bcbstx.com