November 2016

Medical Transportation Services

MTM is a free service for non-emergency medical transportation. Medicaid offers this service when Medicaid members have no other way to get to:

• A doctor’s appointment
• An appointment with another health care provider
• A dental appointment
• A pharmacy

For more information about MTM, call customer service at 888-657-6061, or TTY (for hearing and speech impaired) 711.

Transportation Value-added Service
Members who are having difficulty obtaining non-emergency transportation from MTM can arrange for transportation from Blue Cross and Blue Shield of Texas by calling customer service at 888-657-6061, or TTY (for hearing and speech impaired) 711.