Blue Review
A newsletter for physician, professional, facility, ancillary and Medicaid providers

January 2017

Virtual Visits Now Available through MDLIVE® for Blue Advantage HMOSM, Blue Advantage Plus HMOSM and Blue Choice PPOSM Fully Insured Members

Effective Jan. 1, 2017, virtual visits for non-emergency medical issues and behavioral health needs are available by phone, online video and mobile app1 with MDLIVE.

MDLIVE is a telehealth provider of online and on-demand health care delivery services and software that benefit patients, hospitals, employers, payers, physician practice groups and accountable care organizations.

Providers can offer telehealth services to their Blue Cross and Blue Shield of Texas (BCBSTX) patients:

  1. Through their contract with BCBSTX, or
  2. By joining MDLIVE’s physician network by calling 888-450-1572 or going to the following link MDLIVE.com

If you have any questions or if you need additional information, please contact your BCBSTX Network Management Representative.

1Non-emergency medical service is limited to interactive-audio (phone only) consultations, along with the ability to prescribe in Texas. Non-emergency medical service in Idaho, Montana, New Mexico and Oklahoma is limited to interactive audio/video (video only), along with the ability to prescribe. Behavioral Health service is limited to interactive audio/video (video only), along with the ability to prescribe in all states. Virtual visits currently are not available in Arkansas. Service availability depends on location at the time of consultation.