Feb. 2018
Hypertension: Resources for Providers and Members
Blue Cross and Blue Shield of New Mexico (BCBSNM) Government Programs Division (GPD) has adopted the evidence-based guidelines for management of hypertension established by the Eighth Joint National Committee (JNC 8). BCBSNM utilizes the Healthcare Effectiveness Data and Information Set (HEDIS®) technical specifications set forth by the National Committee for Quality Assurance (NCQA) for controlling blood pressure. These technical specifications allow BCBSNM to monitor overall performance on the management of blood pressure for our Blue Cross Community CentennialSM Members.
Clinical Practice Guidelines are located under the ‘Clinical Resources’ tab at www.bcbsnm.com/provider/.
BCBSNM GPD provides hypertension education to our Members via direct mail, handouts, and publishing educational pieces in our newsletter and website. Our educational materials for Members include: - The importance of routine provider visits
- The importance of adhering to prescribed treatments plans including medication
- Encouraging healthy lifestyle changes
- The importance of using proper technique to measure blood pressure
- Tracking blood pressure measurements
Members can also receive one-on-one hypertension education from our Care Coordination and Community Outreach staff, or attend any of our community events for more information.
If you would like more information about the Care Coordination program for our Blue Cross Community CentennialSM Members, please call Health Services at 877-232-5518 Monday through Friday, 8 a.m. to 5 p.m. After business hours, please leave a message and our staff will return your call. HEDIS is a registered trademark of the national Committee for Quality Assurance. | 