Blue Review
A newsletter for contracting institutional and professional providers

September 2017

Visit Our Website for New Claim Payment and Remittance Resources

Blue Cross and Blue Shield Illinois (BCBSIL) recently updated the Claim Payment and Remittance page in the Claims and Eligibility section of our website at bcbsil.com/provider. This section of our Provider website focuses on electronic transactions that may help increase administrative efficiencies for your office while also helping to make it easier for you to conduct business with BCBSIL.

Recent improvements to the Claim Payment and Remittance page include resources to help you learn more about Electronic Funds Transfer (EFT) and Electronic Remittance Advice (ERA). In addition to new EFT and ERA Online Enrollment Tip Sheets, the page includes links to updated 835 EFT/ERA Companion Guides and other pertinent information.

Electronic options provide health care providers a more efficient alternative to the traditional paper methods. Providers may enroll for EFT and ERA through the AvailityTM Web Portal, which also permits users to make any necessary set-up changes online. Once an organization is enrolled for ERA, providers and billing services also gain access to the Availity Remittance Viewer. This tool permits users to search, view, save and print remittance information, even if the ERA is delivered to a vendor and/or clearinghouse other than Availity. 

Online EFT and ERA enrollment is available to registered Availity users. To register for Availity, simply go to availity.com and sign up today. There is no cost to register and become an Availity user. For providers who are unable to access Availity to complete the online EFT and ERA enrollment process, paper EFT and ERA enrollment forms are available in the Education and Reference Center/Forms section of our Provider website. 

We encourage you to visit the Claim Payment and Remittance page and other pages in the Claims and Eligibility section of our Provider website for additional information on electronic options. For assistance with EFT and ERA enrollment through Availity, or to learn more about how to use the remittance viewer tool, contact a BCBSIL Provider Education Consultant at ECommerceHotline@bcbsil.com or 800-746-4614.