February 2, 2017

News & Updates

Blue Cross Medicare Advantage^SM: Claim Rejections for Taxonomy Code 

Taxonomy codes are not required on claims submitted for Blue Cross Medicare Advantage (PPO)^SM and Blue Cross Medicare Advantage (HMO)^SM members. However, due to a recent system issue, electronic Blue Cross Medicare Advantage claims submitted with Payer ID 66006 Jan. 1, 2017, through Jan. 11, 2017, may have been rejected for a missing provider taxonomy code. Read more

Availity^TM Claim Research Tool Offers Enhanced Status Results 

Using an electronic route, such as the Availity Claim Research Tool (CRT), is the most convenient, efficient and secure method of requesting detailed claim status. The Availity Claim Research Tool (CRT) now returns more detailed information than ever before!  Read More

Blue Cross and Blue Shield of Oklahoma (BCBSOK) presents "BCBSOK Back to Basics: Availity 101", a complimentary webinar covering the self-service electronic tools and features that can be accessed through the Availity Web portal. Read More

Provider Data and Directory Updates

Maintaining accurate provider data and directories are an important part of providing Blue Cross and Blue Shield of Oklahoma (BCBSOK) members with the information they need to manage their health. Please review our online provider directory at Provider Finder. The directory is a helpful tool for providers to refer their BCBSOK patients to other participating providers. Read more

In the Community

Blue Cross and Blue Shield of Oklahoma Launches Second Mobile Assistance Center in Central Oklahoma

Blue Cross and Blue Shield of Oklahoma (BCBSOK) is proud to announce the addition of a second Mobile Assistance Center (MAC) to be based out of the company’s Oklahoma City office. Since the first MAC was introduced in Tulsa in 2014, it has traveled more than 35,000 miles, reaching thousands of Oklahomans by participating in nearly 250 events across the state. Read More

Web Changes

• Posted January Blue Review to Education and Reference Center/News and Updates/Blue Review page
• Updated BCBSOK Back to Basics: Availity 101 to the Education and Reference Center/Training/Availity
• Updated Clinical Practice Guidelines: Asthma and Cardiovascular Disease to the Clinical resources/ Clinical Practice Guidelines
• Updated Electronic Commerce Forms to the Education and Reference Center/forms

BCBSOK Online Provider Orientation
The Online Provider Orientation is a convenient and helpful way for providers to learn about the online resources available to them.

Medical Policy Reminder
Approved new or revised BCBSOK medical policies and their effective dates are posted on the BCBSOK website the first day of each month. These policies may impact your reimbursement and your patients’ benefits. You may view all active and pending policies, or view draft Medical Policies and provide comments. These can be accessed on the Standards and Requirements page of our provider website.

While some information on new or revised medical policies may occasionally be published for your convenience, please visit bcbsok.com/provider for access to the most complete and up-to-date information. 

On-demand Training
An eRM tutorial is available to show you how to navigate the features of the eRM tool. Log in at your convenience to complete the tutorial and use it as a reference when needed.