The remittance viewer offers providers and billing services a convenient way to retrieve, view, save or print claim detail information and help reconcile claim data provided by Blue Cross and Blue Shield of Texas (BCBSTX) in the 835 Electronic Remittance Advice (ERA).
To gain access to the remittance viewer, you must be a registered Availity® user, enrolled to receive the Availity ERA. Online enrollment for ERA may be completed via the Availity web portal . For additional details, view the Remittance Viewer Frequently Asked Questions and the Remittance Viewer Tip Sheet.
Online training sessions have been scheduled to provide an introduction to the remittance viewer. Participants will learn how to gain or grant access, conduct a search, view general and payer-specific information, and save or print results. In addition, a Question and Answer time will be available.
Note: Claim corrections submitted without the appropriate frequency code will deny as a duplicate and the original BCBSTX claim number will not be adjudicated. For additional information on claim frequency codes and guidelines to assist you with when and how to use them for making corrections to electronic claims submitted to BCBSTX, please refer to Electronic Replacement/Corrected Claim Submission (PDF).
Refer to Remittance Viewer Webinars on our website and select a date and time to attend :
Aug. 10, 2016 – 11 a.m. to 12 p.m. CT
Aug. 17, 2016 – 11 a.m. to 12 p.m. CT
Aug. 24, 2016 – 11 a.m. to 12 p.m. CT
Aug. 31, 2016 – 11 a.m. to 12 p.m. CT