Important Information

Blue Cross and Blue Shield of Illinois (BCBSIL), a Division of Health Care Service Corporation (HCSC), a Mutual Legal Reserve Company, is pleased to offer this communication. It is meant to educate and inform. At the time it was sent, the information was accurate. However, it is possible that the information may become out of date due to frequent changes in laws that affect the health care industry, as well as other new regulations.

BCBSIL does not provide health care services or medical care. Any medical information found in this communication does not replace professional medical advice, diagnosis or treatment. Please talk to your doctor if you have any questions about your health.

Also, BCBSIL does not offer financial or legal advice. Any legal or financial information found in this communication does not replace professional advice. If you have questions, call a professional.


Third-Party Links

To provide additional resources and information, BCBSIL may include links to external third-party websites. Some of these websites are owned by BCBSIL; while others are either under contract with BCBSIL or totally independent. BCBSIL cannot verify or guarantee the accuracy of information, products or services found on the independent sites.

When using third-party links, you may be subject to the privacy statements and terms of use found on these sites. Be sure to read these statements and agreements so that you understand the terms.


Information Collected and Used

BCBSIL or one of our contracted third parties may collect electronic information about you when you are using these websites. BCBSIL will use this information solely for its own business purposes, but only as permitted by applicable law. Electronic information that the contracted third-parties collect on our behalf is not stored or retained by them, unless their Privacy Statement states otherwise.   

Some examples of how we may use the electronic information collected includes:

  • Tracking the resources that users access through the website
  • Tracking what is viewed so we can customize information
  • Recording statistics on user activity
  • Troubleshooting website problems
  • Tracking the website tools that are used

Surveys

From time to time, we may use online surveys to get your feedback about our business, these communications, meetings and events, as well as to gather information about a program or service you would like to participate in. Responding to these surveys is optional.


Use of Email

Please be careful when you send personal information in an email. Emails pass through private and public networks. These networks have different levels of security, and we cannot guarantee that your information will remain private.


How can you contact us?

  • Members: For questions, call the number on the back of your health plan ID card. If you need to change your email address or other contact information, log in to your Blue Access for MembersSM account and go to Settings > Preferences.
  • Brokers, Producers, Employers and Providers: For questions related to this communication and to change your email address or other contact information, email or call your assigned BCBSIL representative.
  • Non-members: For questions related to this communication, visit our website.

Ownership and Copyright Protection

All right, title and interest in the content and other intellectual property (including trademarks, service marks and copyrights) in this communication are solely and exclusively the property of HCSC or its licensors, and are protected by intellectual property laws. Blue Cross®, Blue Shield® and the Cross and Shield symbols are registered service marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and Blue Shield Plans.


Code of Business Ethics and Conduct

BCBSIL is committed to the highest standards of business ethics and integrity as well as strict observance and compliance with the laws and regulations governing its business operations. BCBSIL has adopted a Code of Business Ethics and Conduct for our employees, as well as a Vendor Code of Business Ethics and Conduct for those vendors who conduct business with us and/or provide services to our customers.


bcbsil.com

A Division of Health Care Service Corporation, a Mutual Legal Reserve Company,
an Independent Licensee of the Blue Cross and Blue Shield Association

© Copyright 2016 Health Care Service Corporation. All Rights Reserved.

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