May 2018

Watch for New CVO Details to Reduce Credentialing Burdens

As of April 1, 2018, Blue Cross and Blue Shield of Texas (BCBSTX) is using a Centralized Verification Organization (CVO) to reduce administrative barriers and costs to credentialing and recredentialing.

All Medicaid-contracted professional and facility* providers will begin receiving notifications from Aperture^® (the CVO). This information will include initial credentialing events and details about the new common recredentialing date that will be assigned.

Notifications, presentations, facility applications, instructions, FAQs and a webinar about transitioning to a CVO are available on the following websites:

• Health and Human Services Commission
• Texas Association of Health Plans

*Note: facility providers can submit the credentialing application through Availity^®. An Availity portal demonstration for providers is available.

Availity is a trademark of Availity, L.L.C., a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to BCBSTX. BCBSTX makes no endorsement, representations or warranties regarding any products or services offered by independent third-party vendors such as Availity. If you have any questions about the products or services offered by such vendors, you should contact the vendor(s) directly.