Blue Cross and Blue Shield of Illinois

 

February 28, 2014

Blue Access for EmployersSM Tip: Verify Account and Membership Data

Now that most of you have completed Open Enrollment, it may be a good time to double-check your account selections and membership accuracy in Blue Access for Employers (BAE).

Account Details
The Account Details tab contains information about your group such as your address, effective date, renewal date, account number and group structure.

Health Plans
The Health Plans screen provides information regarding the current products available to your group, including pre-existing waiting conditions, eligibility rules and Retro Days Allowed for Adds and Cancels online.

This information can be used as a guide when performing member maintenance.

View Personal Details
The View Personal Details feature enables you to view an employee’s or dependent’s personal details, such as name, date of birth, address or phone number. Also, you can view Coverage Details, Other Coverage, Category Details and Characteristics Details.

If any of this information is incorrect, please select the appropriate transaction from the ‘I want to’ dropdown, click Go, and complete the transaction.

Steps on Accessing Account Details, Health Plans and View Personal Details
Click on ‘For steps on accessing Account Details, Health Plans, and View Personal Details’ and go to the landing page with the following information.

Account Details:
Follow these steps to view Account Details:

  1. From the BAE home page, click on Account Summary in the left-hand menu bar.
  2. Click on Account Details.

Health Plans:
Follow these steps to view Health Plans:

  1. From the BAE home page, click on Account Summary in the left-hand menu bar.
  2. Click on Health Plans.
  3. Select a Product Type and Product as appropriate.
  4. Click the Display button.

Personal Details:
Follow these steps to view personal details:

  1. From the BAE home page, select the View Personal Details option from the “I want to” drop-down menu.
  2. Select the Employee or Dependent radio button as appropriate.
  3. Enter the employee or dependent’s Social Security Number/ID Number or Last Name.
  4. Click the Find button.
  5. Click on the employee or dependent’s name in the Search Results table to be taken to the View Personal Details screen.
 


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A Division of Health Care Service Corporation, a Mutual Legal Reserve Company,
an Independent Licensee of the Blue Cross and Blue Shield Association.