Blue Cross and Blue Shield of Illinois

 

January 17, 2014

A New Year’s Message from Kevin Cassidy
Divisional Senior Vice President, Illinois Markets

Throughout 2013, many of you shared your company’s goals with us and offered feedback. You talked about the best way to provide health care coverage on behalf of one of your key assets – your employees and their dependents. You also offered that group health benefits remain an important commitment to your corporate strategy. We discussed how the purchasing of health care benefits is changing and the impact on your business. I hope we have responded to your insights and have created innovative and flexible programs for you and your employees.

We pledge to continue providing you with the health plans, provider networks, member resources and customer service that make your company’s benefits stand out. We will further enhance integrated programs that help your employees make informed and cost-effective health care decisions. We will keep developing programs that engage your employees in setting and meeting their wellness goals. We will persist in conducting health care quality improvement programs and research to improve patient outcomes and reduce health care costs.

This past year brought huge changes to the health care system. As we enter 2014 and the next implementation phase of the Affordable Care Act, I hope we will find new ways to work together. I encourage you to let us know how we can best meet your needs. Even as health care and the insurance business changes, one thing remains the same – we value our ongoing business relationship with you.

Thank you for choosing Blue Cross and Blue Shield of Illinois.

Best wishes for a happy, healthy and successful 2014.

 

 
 


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A Division of Health Care Service Corporation, a Mutual Legal Reserve Company,
an Independent Licensee of the Blue Cross and Blue Shield Association.