| September 13, 2013 Legislative Update Blue Access for EmployersSM Tip: Canceling a Dependent and Deleting Open Transactions Did you know you can delete open transactions on Blue Access for Employers (BAE)? Also, the Cancelation function in BAE lets you easily cancel a dependent without cancelling the entire family/policy. How to cancel a dependent: |
- On the BAE home page, select the Cancel Employee / Dependent option from the “I want to” drop-down menu.
- Select the Dependent radio button.
- Enter the employee’s or dependent’s Social Security number / ID number or last name.
- Click the Find button.
- Click the employee’s or dependent’s name in the Search Results table to be taken to the Cancel Employee / Dependent screen.
- Follow the instructions on the screen.
- When done, click the Submit button.
TIP: Enter the cancel date as the first day without coverage, unless otherwise specified in the membership guidelines. How to delete an open transaction: If you’ve started a transaction that you no longer want to complete, you will be able to delete the transaction. Follow these steps to delete the transaction: - Log into BAE.
- From the home page, click on the View All button in the Recent Activity section.
- Search for the transaction by Date, SSN/ID Number, User or Status.
- Click on the Delete link in the Delete Activity column.
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