June 14, 2013 Blue Access for EmployersSM Tip: Online Payment FAQs Do you have questions about the Online Payments feature in Blue Access for Employers (BAE)? If so, we’re here to help! How soon will my payment be processed? How will I know when it has been processed? Payments are processed each business day, beginning at 2 p.m. Central time. Payments submitted after 2 p.m. are processed the next business day. Blue Cross and Blue Shield of Illinois (BCBSIL) credits your account within one-to-two business days. If you use automatic payment, your payment is processed two business days prior to the payment’s due date. To check the progress of your payment, use the Online Payments – Track Payments option in BAE. A payment confirmation is sent only to groups using automatic payment. If there is any problem processing your payment, BCBSIL notifies you via email. Will I be notified when my payment is due? BCBSIL does not send a notice when a payment is due. However, you receive a notice when your premium bill or invoice is available to review. If an online payment has not been received by the due date, BCBSIL sends a reminder. To ensure timely payment, you have several options. You can: |