Blue Cross and Blue Shield of Illinois

 

 

March 8, 2013

BCBSIL Launches Automated Outreach to 2-50 Small Group Members

This month, Blue Cross and Blue Shield of Illinois is launching a campaign to capture member contact information and communication preferences.

Members of small groups (2-50) who have not shared or updated their contact information through Blue Access for MembersSM will receive an automated call or letter asking for email addresses, cell phone numbers and preferred contact method. Members have the option to decline to provide this information.

These FAQs explain the detailed campaign process and contain examples of the follow-up communications members will receive to thank them for participating. 

 

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A Division of Health Care Service Corporation, a Mutual Legal Reserve Company,
an Independent Licensee of the Blue Cross and Blue Shield Association.