Blue Review - Blue Cross and Blue Shield of Oklahoma

 

 

April 2, 2015

News & Updates

Submitting Corrected Claims
Submitting a corrected claim can be easy! If a corrected claim (also referred to as a replacement claim) is needed, it can be submitted electronically or by paper. Learn more.

New and Established Patients – Understanding When to Use Patient E/M Codes
According to the Current Procedural Terminology codebook, there are two subcategories of office visits: new patient and established patient. Recently, Blue Cross and Blue Shield of Oklahoma (BCBSOK) has received a number of claims where new patient codes are billed repeatedly for the same patient. Read about the differences between a "new patient" and an "established patient."

Now Available Online: Behavioral Health Coordination of Care Form
The BCBSOK Behavioral Health Care Management team continually strives to promote coordination of member care between medical and behavioral health providers. To provide assistance when coordinating this care, BCBSOK has created a Coordination of Care form that is now available on our provider website.

CMS Reports Preliminary ICD-10 Testing Results
The Centers for Medicare & Medicaid Services (CMS) has announced successful completion of the first of three ICD-10 end-to-end testing weeks. Approximately 660 health care providers, billing services and other stakeholders participated. BCBSOK will begin ICD-10 testing this month.

Medical Policy Update Reminder: Diagnosis and Medical Management of Sleep Related Breathing Disorders
An important change to the BCBSOK Medical Policy for Diagnosis and Medical Management of Sleep Related Breathing Disorders (MED205.001) will take effect for dates of service on or after May 1, 2015. This policy has been revised to establish new criteria and guidance for testing in the diagnosis of Obstructive Sleep Apnea.

New Member Education Campaign Focuses on Level of Care Options
Our claims activity has shown members are selecting the emergency room as their first choice for care even when other settings may be more clinically appropriate. To help members make better-informed decisions, BCBSOK is launching a member educational initiative, “Where You Go Matters.”

Julie Sloan Retires from BCBSOK after 20-year Career
Julie Sloan, vice president of network management at BCBSOK retired on March 31 after more than 20 years with the company. The process to determine Julie’s replacement has begun. We will share updates in the coming weeks.

In Every Issue
Featured Tip: New BCBSOK Provider Contracting Information Available on Website
Beginning April 1, 2015, physicians and other health care professionals interested in contracting with BCBSOK should begin using the new, “How to Join the BCBSOK Provider Networks” menu option located under the Provider section of our website.

Community
BCBOK Shines at 2015 Bart and Nadia Sports Experience
For the sixth year in a row, BCBSOK participated in the Bart and Nadia Sports Experience in Oklahoma City. The event was a free, family-friendly fitness-focused event, coordinated by Olympic Gold Medalists Bart Conner and Nadia Comaneci.

Blue Cross and Blue Shield of Oklahoma Celebrates 75 years
On April 1, BCBSOK celebrated 75 years as Oklahoma’s oldest and largest private health insurer. BCBSOK will be creating a 75th anniversary Web page to display testimonials, photos and videos to learn about the company’s unique history.

Web Changes

Medical Policy Reminder
Approved new or revised BCBSOK medical policies and their effective dates are posted on the BCBSOK website the first day of each month. These policies may impact your reimbursement and your patients’ benefits. You may view all active and pending policies, or view draft Medical Policies and provide comments. These can be accessed on the Standards and Requirements page of our provider website.

While some information on new or revised medical policies may occasionally be published for your convenience, please visit bcbsok.com/provider for access to the most complete and up-to-date information. 

On-demand Training
An eRM tutorial is available to show you how to navigate the features of the eRM tool. Log in at your convenience to complete the tutorial and use it as a reference when needed.

 

 


Blue Cross and Blue Shield of Oklahoma is a Division of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.