Stay informed with electronic commerce alerts
Does your office submit claims electronically or receive claim payments via electronic funds transfer (EFT)? Are you enrolled in electronic remittance advice (ERA) and/or electronic payment summary (EPS)? If you conduct business electronically with BCBSNM, it is important to become a regular visitor to our Electronic Commerce Alerts Web page.

Electronic commerce alerts provide notification of system enhancements, upgrades, new functionality, and any electronic data interchange (EDI) transaction issues that may affect claims processing, payment, or remittance delivery. This includes system downtime alerts, as well as edit/automatic error code implementation notices and Warning (“W”)/Rejection (“R”) status changes.

The Alerts section also houses our 2010 corporate holiday schedule to help you project EFT delivery and system/report availability throughout the year. Although it is possible for providers to submit claims electronically, receive EFT, and retrieve ERA/EPS at almost any time during the year, it is important to keep in mind that corporate and legal banking holidays may affect the normal processing, payment, and report availability schedule.

If you have any questions regarding Alert notifications, contact our Electronic Commerce Center at 800-746-4614 for assistance. 

Blue Review • March 2010 • www.bcbsnm.com