Availity’s new claims research tool offers speed, accuracy
Availity’s new online Claims Research Tool (CRT) provides your office staff greater claims accuracy and increased office efficiency in managing your account receivables. The CRT gives your staff fast, real-time access to enhanced Blue Cross and Blue Shield of Texas claim status information, with features that include:
- Status of multiple claims in one view.
- Member ID and claim (DCN) number lookups.
- Patient account and group number information.
- Detailed line-level information including reason codes and descriptions.
- Related copay, deductible and coinsurance amounts.
The CRT also ends the need for time-consuming phone calls and is offered at no cost to you. An online tip sheet is provided to help you with this new and easy tool.
To view the Claims Research Tool, go to www.bcbstx.com/provider. Under Electronic Commerce, click Online Transaction Tip Sheets and scroll down to CRT Tip Sheet, or go to http://www.bcbstx.com/provider/ec/online_trans_tip_sheets.htm.