Electronic funds transfer (EFT) helps protect your claim payments     
The EFT Agreement you sign with us prevents BCBSNM from debiting your bank account to satisfy payment obligations. Any recoupment deductions must be made prior to release of payments we are sending you, and not from your bank account.

EFT allows BCBSNM to deposit claim payments directly into your designated bank account in a convenient, safe, confidential way. In addition, EFT:

  • Offers faster access to your funds, as many banks credit direct deposits more quickly than paper checks
  • Is less expensive than receiving paper checks
  • Is environmentally friendly
  • Reduces the risk of lost or misrouted payments
  • Helps your office staff save time by streamlining claim payment postings

Learn more about how to enroll for EFT by visiting the Claims and Eligibility/Electronic Commerce section of our website. You can also call our Electronic Commerce Center at 800-746-4614 with questions.

EFT is not used to recoup funds!
Please note that, for recoupment of any overpayments, BCBSNM has a separate refund request process in place through our Electronic Refund Management (eRM) system. When we identify an overpayment, we will send you a refund request notification that explains the reason for the refund request. If you fail to return the overpayment, we reserve the right to deduct any such payment from any other future payment due to you from BCBSNM.

For more information about the variety of electronic options available to providers, please visit the Claims and Eligibility/Electronic Commerce section of our website, or contact your assigned Provider Representative.

Blue Review • December 2011 • bcbsnm.com