Fax option to be removed for high-tech imaging order entry requests
    
Obtaining a Radiology Quality Initiative (RQI) number through American Imaging Management® (AIM®) is required by BCBSNM in the following situations:

  • Prior to ordering high-tech, outpatient, non-emergency imaging studies (MRI/MRA, CT/CTA, nuclear cardiology, and PET scans)
  • For most BCBSNM members*

Please note that as of January 1, 2012, all RQI number requests must be submitted online or by telephone, as AIM will no longer be supporting fax requests. (The fax option will remain available for physicians who are submitting clinical information for existing requests.)

Internet requests
AIM’s ProviderPortalSM offers an easy-to-use Web interface that is available 24/7 to register, submit RQI number requests, or check the status of open requests.

Telephone requests
AIM’s call center is available Monday through Friday, 8 a.m. to 5 p.m., MT, at 866-745-1789. You may call AIM to submit an RQI request or to verify that an order number has been issued.

For more information about the BCBSNM RQI program administered by AIM, refer to our Physician's Guide to Radiology Quality Initiative page.

Please note that the fact that a guideline is available for any given treatment, that a service has been precertified or that an RQI number has been issued is not a guarantee of payment. Benefits will be determined once a claim is received and will be based upon, among other things, the member’s eligibility and the terms of the member’s certificate of coverage applicable on the date services were rendered.

*Certain employer groups may require precertification for imaging services from other vendors. If you have any questions, please call the Customer Service number on the back of the member’s ID card.

AIM is an independent third-party vendor that is solely responsible for its products and services. BCBSNM makes no endorsement, representations, or warranties about any products or services offered by independent third-party vendors. If you have any questions about the products or services they offer, you should contact the vendor directly.


Blue Review • December 2011 • bcbsnm.com