Ponemon Institute: 2016 National Patient Misidentification Report
As the healthcare industry has transitioned to digital health records, patient misidentification has become rampant and carries significant consequences that can negatively impact patient care and a hospital’s financial performance. According to the Ponemon Institute 2016 National Patient Misidentification Report, clinicians spend, on average, 28.2 minutes per shift searching for medical records, and 86% of respondents have witnessed a medical error as the direct result of misidentification. Such misidentification errors can lead to denied claims. In fact, the report found that 35% of all denied claims are due to misidentification, which can cost hospitals up to $1.2 million a year.
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